Free Shipping

We are offering all customers FREE shipping on:-

UK - Apparel & Home orders over £350.00 (GBP).

EU* (Excluding Russia) & The Rest of World - Apparel only orders over £500.00 (GBP).

Home & Interiors - Orders over £600.00 (GBP).

*This will automatically be activated at checkout.

**However, please be advised that in order to qualify for 'FREE shipping', that the rate is calculated by the net price of the total cart value, excluding any applicable VAT or taxes within the country of destination.

For our EU Customers

We collect VAT (Value Added Tax) based on the country from which an order is placed.

UK Shipping - £8.90 + VAT on all orders within mainland UK except furniture.

Christmas Delivery Times

We aim to send out deliveries as quickly as possible. However, if your piece/s are intended as a Christmas gift, we highly recommend any order is placed as early as possible. This will help avoid any disappointment, in the run up to the busy festive period.

Therefore, any Christmas orders will need to be received in plenty time, to be despatched by the following dates*:-

UK: 20/12/2024

EU: 19/12/2024

USA: 19/12/2024

Canada & Mexico: 18/12/2024

Zone 8: Australia 17/12/2024, China 17/12/2024, Hong Kong 20/12/2024, India 19/12/2024, Indonesia 19/12/2024, Macau 17/12/2024, Malaysia 19/12/2024, Philippines 17/12/2024, Singapore 20/12/2024, Taiwan 18/12/2024, Thailand 18/12/2024, Vietnam 17/12/2024, United Arab Emirates 19/12/2024

Zone 9: Bahrain 19/12/2024, Brunei 18/12/2024, Kuwait 18/12/2024, New Zealand 16/12/2024, Oman 17/12/2024, Qatar 19/12/2024, Saudi Arabia 17/12/2024, Solomon Islands 13/12/2024, South Africa 18/12/2024, Yemen 04/12/2024

ROW: 12/12/2024

*Please note that if the order is received after 12:00 GMT for your location, delivery may not be received until after Christmas. These dates are provided for guidance purposes. We recommend placing any order/s intended for Christmas, as early as possible.

Services to Russia

Due to the ongoing situation surrounding Russia, we shall not be offering shipment of any of our products to the country.

Whilist we are closely monitoring the events and circumstances, this shipping suspension will remain in place for the foreseeable future. However, should there be any further changes to this development, we will keep you informed.

We would like to take this opportunity, to offer our deepest sympathy, to all those affected by the current conflict within Ukraine. Both Fox Brothers' and The Merchant Fox, stand in solidarity with Ukraine during this tragic time.

Import Regulations and Duties

If you order goods from our site for delivery outside the UK & EU they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please see the Customer Services Section for details of international delivery charges.

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